Privacy Policy

At Pura Energía, Inc., we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website puraenergiapr.com or interact with our services.

  1. Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and service details when you:

  • Submit a contact or service form
  • Subscribe to updates or SMS notifications
  • Communicate with us via email or phone
  1. How We Use Your Information

Your information is used solely to:

  • Provide and improve our services
  • Respond to inquiries or service requests
  • Send important updates and service-related communications (including SMS if opted in)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

  1. Sharing of Information

We may share your data only in the following cases:

  • With service providers and contractors working on our behalf, under confidentiality agreements
  • When required by law, legal process, or governmental request
  • To protect the rights, property, or safety of Pura Energía, our users, or the public
  1. SMS Communications

If you opt in to receive SMS updates:

  • You may receive service notifications and updates via text message
  • Message and data rates may apply
  • You can opt out at any time by replying STOP to any message or call our offices and requesting not to receive SMS.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

  1. Cookies and Tracking

Our website may use cookies or similar tracking technologies to improve user experience. You can choose to disable cookies through your browser settings.

  1. Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
info@puraenergiapr.com
(787) 230-9070
Pura Energía, Inc., Puerto Rico